Most organizations track Key Performance Indicators (KPIs) to stay aligned with strategic goals—but what if we’ve been using them backward? Instead of treating KPIs as static metrics or top-down ...

A global leadership study from researchers at Monash University and leading international institutions has revealed the key to effective leadership could be to "keep it simple." The study's findings ...

Empathy-based leadership is increasingly recognized as a valuable approach in the business world, where traditional strategic plans often fall short. By prioritizing empathy, businesses can ...

What causes companies and organizations to fail? In a word, leadership. One of the worst fire officers I ever worked for was a captain who would routinely say, “It ain’t personal.” He would say this ...

When we embraced behavior-based safety (BBS) in the 1980s, we thought we had finally found the key to creating an accident-resistant environment. We sowed a wind and we are reaping a whirlwind. Why ...

With over 20 years in the profession, I’m rarely surprised. But when this CEO welcomed his 12-person team to our two-day offsite meeting, it felt as though time stood still. Did I just hear what he ...

Behavioral interviewing is a technique employed by interviewers to evaluate your past behavior in order to predict your future behavior in a particular position. Answering behavioral questions can be ...

The workplace is not always a utopia; it can be plagued by toxic bosses who create a hostile and demoralizing environment. Dealing with difficult leadership can be emotionally draining, affecting your ...