The COVID-19 pandemic has dealt a blow to the rental car industry, resulting in fewer vehicles and higher prices that have ultimately hurt customer satisfaction. According to the J.D. Power 2021 North ...
Tesla Receives Home Charging Experience Award for Second Consecutive Year TROY, Mich.--(BUSINESS WIRE)--With sales of battery electric vehicles (BEV) 1 expected to increase in the coming years, a ...
Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industry’s top ...
My BMW Ranks Highest Overall among Mobile Apps for Internal Combustion Engine Vehicles The results of this year’s report reinforce trends identified in previous J.D. Power studies. The J.D. Power 2025 ...
More than 75,000 vehicle owners across all major manufacturers have had their say, and two brands and one individual model stand atop the list of customer satisfaction.. Autobytel Inc. and AutoPacific ...
According to the J.D. Power 2021 U.S. Customer Service Index (CSI) Study, overall customer satisfaction with dealership and independent service and repair facilities increases for a sixth consecutive ...
The J.D. Power 2025 U.S. OEM ICE App Report, SM released today, finds that owner satisfaction with mobile apps for internal combustion engine (ICE) vehicles is increasingly shaped by reliable ...
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