When Education Department officials adopted voice-over-IP technology two years ago, they wanted technology that could smoothly handle customers' calls to the Federal Student Aid office. Now, they view ...

Why settle for an ancient, analog PBX? The top voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price.

Gone are the days when communication relied on bulky desk phones and copper wires. In fact, for many young people, traditional landlines have become relics of the past. After all, the ability to make ...

Office phones have come a long way in a relatively short period of time. And with the introduction of Internet Protocol phones, new features make those devices more akin to computers than simple phone ...